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Retail Services

IN AN OMNI-CHANNEL ENVIRONMENT, OPTIMIZE YOUR CUSTOMER INTERACTIONS.

In an omni-channel environment, making it easy for your customers to access your items is critical. Customers may engage with your business in ways that suit them and benefit you, such as right-sizing, click-and-collect, dark storefronts, delivery networks, and location-enabled social media.

AN EXCELLENT LOCATION

You'll always need to know the optimum location for your format or the best format for your location if you're growing, rationalising, or right-sizing your retail network.
Our retail data suite, spatial and customer analytics software solutions, and advanced spatial modelling methodologies may help you anticipate potential sales of a new site, as well as the influence it will have on your existing network and rivals.

NETWORK FOR THE FUTURE

In five years, how many stores will you have? What will their location be? Will you adopt click and collect, and if so, where will your collecting spots be located? Dark storefronts may be required for an online presence. To optimise distribution, where will they need to be located? How can your internet presence benefit, rather than harm, your retail network?
When your consumers want a consistent multi-channel experience, planning the future condition of your network, both physical and online, is a difficult issue. Our expertise and technological capabilities can assist you in determining when, where, and how to implement these new consumer contact techniques.

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